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Reviews

Reviews

At Muse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
61 Reviews

Gabriel Irvin
03/22/2023
I was so glad I called Muse Heating when our furnace stopped working; they were able to set up a same-day appointment for me, and the technician was very professional, friendly, and knowledgeable. I am so thankful for their prompt maintenance service and quality workmanship.
Priscilla Novak
03/20/2023
Muse Heating & Air Conditioning provides great service. I recently needed a new AC unit installed and they were able to fit me in for a same-day appointment. The technician was very friendly, professional, and knowledgeable about the job. They got the job done quickly and correctly, leaving me with a working AC unit that I am incredibly grateful for.
Russ Francis
03/16/2023
Jeff was amazing. He quickly diagnosed the issue and fixed it in no time. I will call them again for my future air conditioning needs.
Teri Hidalgo
03/15/2023
I cannot say enough about this HVAC service company! I heard a LOT of great things and they have lived up to the hype! From when I first called, to the time Jay arrived, was just 10 minutes. And he was *FANTASTIC*! I think most techs would've given up, but Jay looked until he had our part + got our A/C going for us. Rockstar! I'll be calling them to replace the system in the near future!
Leslie Sheridan
03/14/2023
I recently had the pleasure of working with Jeffery from Muse Heating. He was knowledgeable and professional, and he quickly identified the problem with my unit. Not only did he fix it, but he also checked it for other issues and performed routine maintenance. Additionally, he told me about a program where I could have both my furnace and air conditioner included in one service plan. All in all, I was very impressed - great customer service.
Jen Mayer
03/10/2023
I'm so glad I chose Muse Heating & Air Conditioning - they are highly professional, and courteous and provide excellent HVAC repair work.
Alex Kennedy
03/07/2023
Professional. Price right. No sales gimmicks. Muse is the real deal for all your HVAC repair or replacement.
Edward Stuart
03/07/2023
From the moment I called Muse, they were extremely helpful and knowledgeable. I am so thankful to them for their quick, efficient service and would happily hire them again for my furnace maintenance or repair needs.
Bonnie Blanchard
03/01/2023
We called around to multiple HVAC companies in the Horn Lake area, but Muse Heating was the quickest to respond and had the most reasonable quote. Not only were they nice and professional, but also incredibly efficient. They were able to come out on the same day and fixed our air conditioner without any issues.
Julia Davis
03/01/2023
friendly and professional service.
Tom Foucha
02/25/2023
Installed 2 new systems, on time, no hidden fees, dependable service and excellent communication!!
Bara Issouf
01/10/2023
When we were having issues with our cooling, it was a huge relief to have such a responsive and friendly air conditioner repair technician come out. I really appreciated the way that he took the time to explain everything in easy to understand terms. He went above and beyond what we had expected and made sure that we were satisfied with his work before he left.
Rebecca Perry
01/07/2023
I'm so happy to have met a company that's not only reliable, but is also professional. I had a terrible HVAC repair service experience with my HVAC unit and Muse Heating & Air Conditioning was the best choice.
Marla James
01/06/2023
I had gone a few years without anyone out to service my air conditioner. It was starting to give me some problems over the last couple of weeks, so I figured it was time to get someone out for an AC service. I'm glad that I called Muse Heating & Air Conditioning because they were great! The owner came out and gave me a full diagnostic and told me what to expect in the near future.
Rachid Amarghad
01/06/2023
We were having issues with our cooling system lately and it was starting to get to be cold. I found Muse Heating & Air Conditioning through a simple Google search and they were very responsive and personable right off the bat. The technician came as soon as he could, got everything fixed in less than an hour and did a great job at a reasonable price! I highly recommend this A/C repair company!
Amelia Larson
01/04/2023
I was really impressed with the A/C repair service and attention Muse Heating & Air Conditioning gave me. I've been looking for a company to service my A/C system and they were one of the first companies I called - they came out to my house, quickly diagnosed the issue, and then proceeded to fix it. They were also very friendly and responsive on the phone; I felt like their customer service representative knew his stuff.
Ellen Lawson
01/02/2023
I work for a small business myself and know how hard it is to find good employees. Muse Heating & Air Conditioning was quick to respond and send someone out for the furnace replacement service call I needed. The technician was super friendly and very knowledgeable. I would be happy to do business with them again.
Cecilia Torres
12/30/2022
Muse Heating & Air Conditioning was fantastic when our furnace went down on the fourth of July. Turns out the pilot light had gone out, but the air conditioning repair guy was there to fix it within a few hours and he even helped me with some other problems that I didn't think were related. He's a good guy to have in your neighborhood.
Emma Diouf
12/30/2022
The team at Muse Heating & Air Conditioning was extremely helpful and professional through the entire furnace replacement service. They made sure to go through all of my needs and answer all of my questions, and the team members were so friendly and knowledgeable! I would definitely recommend this company to anyone looking for a HVAC service!
Steven Fields
12/29/2022
The team at Muse Heating & Air Conditioning was extremely helpful and professional through the entire ac replacement service. They made sure to go through all of my needs and answer all of my questions, and the team members were so friendly and knowledgeable. I would definitely recommend this company to anyone looking for a HVAC service.
Abderahim Maarouf
12/28/2022
I can't say enough great things about Muse Heating & Air Conditioning. The service they provide is top notch and their staff is incredibly professional and helpful. They made the furnace replacement process much easier than I was expecting!
Saadia Tojen
12/27/2022
I have to say, this is the best AC replacement technician I have ever had come to service my unit. He immediately addressed my concerns and did a great job informing me of all the changes he made and why they were important. I am so lucky that they recommended him to me because he solved all of my problems!
Irene Dixon
12/27/2022
Muse Heating & Air Conditioning went above and beyond and saved the day! I'm pregnant with my first child, so I was really stressing over how we were going to be able to celebrate the holidays in our home in Southaven. Muse Heating & Air Conditioning had an ac repair technician out the same day and took care of us 100%.
Mallak Mallak
12/25/2022
I had my AC replaced today by one of their technicians. He arrived on time and was very knowledgeable about what he was doing. He took the time to explain everything to me, which made me confident in his work. The quality of the AC installation is great and I will definitely recommend this company to my friends!
Dolo Amadou
12/24/2022
I have been using Muse Heating and Air Conditioning for over 3 years now . They're always professional, prompt, thorough and easy to communicate with. The one time I had an AC repair service, they came back to fix it on the same day. My family's AC is working great!
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