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Reviews

At Muse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
54 Reviews

Jim Destin
09/23/2023
I had a fantastic experience with their A/C mini-split installation service. The technician arrived on time and efficiently set up the system. My home is now wonderfully cool and comfortable!
Brett Dent
09/23/2023
We were hesitant about the furnace replacement cost, but it's been worth every penny. The new furnace has transformed our home into a cozy haven. Our energy bills have decreased, and we couldn't be happier with the results. Thankn you, MUSE HEATING!!
Luke Cox
09/22/2023
Our old furnace was on its last legs, so we invested in a replacement. The new furnace is a game-changer. It heats our home evenly, and our energy bills have noticeably decreased. The upgrade was definitely worth it.
Brian Mitchell
09/22/2023
The A/c installation we received for our rental property was impressive. Our unit is working flawlessly, and the team was professional and efficient. I highly recommend their A/c services!
George Berry
09/21/2023
When our heat pump started acting up, we called for a repair service, and they responded quickly. The technician diagnosed the issue swiftly and had it fixed in no time. Our home is warm and cozy once again, thanks to their prompt and efficient service.
Caroline Gilbert
09/21/2023
I had a wonderful experience with Muse heating and Air conditioning for my A/c maintenance routine. Their prompt service and expertise were commendable!
Cody Hayworth
09/19/2023
The AC installation team was fantastic. They were polite and efficient, and our home now has a reliable cooling system.
Andrew Wright
09/19/2023
Our A/c installation experience in Horn Lake, MS, was fantastic. The technicians were knowledgeable, and our new system operates efficiently. Our home is much more incredible!
Holly Harris
09/18/2023
I was sweating bullets when my A/C broke down, but thanks to this incredible repair service, my home is now relaxed and comfortable. The technician was prompt and efficient and fixed the issue swiftly.
Cathy Smith
06/12/2023
Very trust worthy and good work
Cecilia Torres
12/30/2022
Muse Heating & Air Conditioning was fantastic when our furnace went down on the fourth of July. Turns out the pilot light had gone out, but the air conditioning repair guy was there to fix it within a few hours and he even helped me with some other problems that I didn't think were related. He's a good guy to have in your neighborhood.
Rick Seawright
12/23/2022
Located in Olive Branch
Muse came to my rescue on the coldest day of the year . My heater was out and the temps were in the single digits . A-1 service thanks .
Service: System Repair
Expertise
Cleanliness
Maryann Carr
12/12/2022
I am a working mom with a toddler and husband with a full-time job. When our central A/C broke, I had to do some serious research to find the best company. Muse Heating & Air Conditioning was one of the 3 companies who gave me quotes and they were so responsive when I called in the request for hvac service. They came out same day and fixed our heating problem.
William Pacey
09/13/2022
Muse has always responded quickly and got our air conditioning up and running. Living here in Mississippi a persons A/C is really critical to be running.
Joe Bryant
07/12/2022
Good people, you can trust them with your HVAC needs.
Sean MacDermant
06/25/2022
Chris Stone really took care of us when we needed it. Nice and professional guy. Muse always has someone to take good care of us. We've used them for over ten years.
Mary Alice Howerton
11/21/2021
I've been using Muse Heating & Air Conditioning for 16 years now, they installed an HVAC system in my previous home, and did annual preventive maintenance there. When I moved, they continued to do annual preventive maintenance for my new home, and have found problems when they were small so they didn't become huge & expensive.
Mike Williams
11/04/2021
Very good experience with Muse. Charles, the repair man worked tirelessly on my older heating system and never gave up on it this company really seems to care about their customer. I rate them with 10 stars.
Terri Hidalgo
09/20/2021
I can't say enough about this company. I had heard a lot of great things about them and they lived up to the hype. From the time I called to the time Jay arrived was 10 minutes. He was fantastic! I think most people would have given up, but he looked until he had our part and got our A/C going for us. He is a rockstar! I will be calling them to replace the system in the near future.
Anime Lover
06/29/2021
Brian Stevenson
04/17/2021
Muse Heat and Air replaced my 27 year old heat and air system that had come to the end of its useful life. They are quick, thorough, knowledgeable and very professional. Also very reasonable. I got a great system at a great price. I will use them for all my future HVAC needs.
Julia Davis
10/18/2020
friendly and professional service
Tom Foucha
09/15/2020
Installed 2 new systems, on time, no hidden fees, dependable service and excellent communication
Tom Foucha
09/15/2020
Installed 2- 4 ton Trane systems, great service, kept us informed throughout the install and even corrected some broken duct work in the attic. Highly recommend Jeff and his company.
Mary Sutton- REALTOR
07/30/2020
I can not express the magnitude of gratitude I have for Muse Heating and air. I called Aire-Serv, Joyner Heating and Air, and the company my "home warranty" sent out. None could provide any answer or possible solution to our issues. For 2 years my family suffered and Muse was the ONLY one that took the time to really get to the bottom of our heat and air problems. David and his crew, they didn't settle until they knew exactly what was causing my babies room to heat up to dangerous temperatures. With his door shut his room would reach Temps of 80+ degrees while the rest of the home and thermostat was 70 degrees. They stayed at my home for several hours evaluating the temps in my child's rooms and eventually hit the nail on the head and have remedied the problem. The tech and service men were extremely polite. No cussing (unlike the other companies) didn't rush to get out (unlike the other companies), and walked me through each thing they did and why and made sure I understood everything! Highly, highly recommend.
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